360 Customer Platform

Integrated and unified platform for a seamless customer experience

Cargo Customer Management System

What is 360 Customer Platform?

The 360 CUSTOMER PLATFORM is an advanced customer portal designed to enhance brand depiction and provide a seamless experience for end users. This comprehensive platform offers functionalities such as booking, tracking, reporting, recharge, and account management, all accessible through a single login. By integrating these features, the 360 CUSTOMER PLATFORM streamlines customer interactions and simplifies the management of all their needs, ensuring an efficient and user-friendly experience that strengthens customer satisfaction and loyalty.

Cargo Customer Management Software

Features

360 Customer Platform Features

01

Payment

Facilitates secure and seamless payment transactions

Best Cargo Customer Management System

02

Awb/Axb Tracking Real-Time Piece Level Tracking

Offers real-time tracking of each piece in a shipment

Best Cargo Customer Management Software

03

Invoicing

Enables customers to manage their invoices seamlessly on the go

Cargo Management System

04

Customer Onboarding And Contract Management

Simplifies customer onboarding and manages contracts efficiently

Cargo Management Software

05

Flight Schedule

Provides up-to-date flight schedules for planning

Best Cargo Management System

06

Quick Quote

Generates instant quotes for shipping services

Best Cargo Management Software

07

Electronic Booking For D2D & A2A

Streamlines electronic bookings for door-to-door and airport-to-airport services

Air Cargo Management Software

08

Comprehensive Reporting

Provides extensive and thorough reporting capabilities tailored for customers

Air Cargo Management System

09

Pin Code Serviceability

Checks service availability based on pin codes

Real-Time Air Cargo Tracking

10

Feedback & Recognition

Enables customers to provide feedback and recognition

Supply Chain Solutions

01

Payment

Facilitates secure and seamless payment transactions

Cargo Customer Management System

02

Awb/Axb Tracking Real-Time Piece Level Tracking

Offers real-time tracking of each piece in a shipment

Cargo Customer Management Software

03

Invoicing

Enables customers to manage their invoices seamlessly on the go

Best Cargo Customer Management System

04

Customer Onboarding And Contract Management

Simplifies customer onboarding and manages contracts efficiently

Best Cargo Customer Management Software

05

Flight Schedule

Provides up-to-date flight schedules for planning

Cargo Management System

06

Quick Quote

Generates instant quotes for shipping services

Cargo Management Software

07

Electronic Booking For D2D & A2A

Streamlines electronic bookings for door-to-door and airport-to-airport services

Best Cargo Management System

08

Comprehensive Reporting

Provides extensive and thorough reporting capabilities tailored for customers

Best Cargo Management Software

09

Pin Code Serviceability

Checks service availability based on pin codes

Air Cargo Management System

10

Feedback & Recognition

Enables customers to provide feedback and recognition

Air Cargo Management Software

Benefits

360 Customer Platform Benefits

Real-Time Visibility

Offer peace of mind to your customers and stakeholders with real-time visibility, ensuring timely updates, better decision-making, and enhanced supply chain efficiency.

Real-Time Air Cargo Tracking

Robust Security

Benefit from advanced security measures that protect your data and shipments, ensuring peace of mind for your business and customers.

Top Cargo Management Software

Enhanced Adaptability

flexible logistics solutions, enabling businesses to quickly adjust to changing market conditions, promoting agility, resilience, and optimized performance throughout the supply chain.

SaaS for Air Logistics

Enhanced Customer Satisfaction

Provide customers with single login access to manage their accounts, enhancing overall service quality.

End-to-End Air Cargo Management

Real-Time Access

Enables instant updates and proactive decision-making, enhancing transparency, efficiency, and overall supply chain management.

Supply Chain Solutions

Increased Efficiency

Streamline your workflow with automated processes and integrated systems, eliminating bottlenecks and enhancing overall productivity for your business.

Cargo Customer Management Software

User-Friendly Experience

Simplify logistics management for your businesses with an intuitive interface.

Air Freight Logistics Solutions
Frequently Asked Questions

What is 360 Customer Platform?

The 360 Customer Platform is an advanced customer portal designed to enhance brand depiction and provide a seamless experience for end users. This comprehensive platform offers functionalities such as booking, tracking, reporting, recharge, and account management, all accessible through a single login. By integrating these features, the 360 Customer Platform streamlines customer interactions and simplifies the management of all their needs, ensuring an efficient and user-friendly experience that strengthens customer satisfaction and loyalty.

Is 360 Customer Platform user friendly?

360 Customer Platform is designed with user experience in mind, featuring an intuitive interface and easy-to-use functionalities. Additionally, comprehensive support is available for implementation and training to ensure a smooth transition and maximum adoption of the platform within your organization.

Do I have to pay for the complete offering of 360 Customer Platform?

No, 360 Customer Platform provides a pay-as-you-go model, ensuring you're billed solely for the modules that align best with your business needs.

Can 360 Customer Platform be customized to suit my specific business requirements?

Yes, absolutely, 360 Customer Platform can be fully customized to suit your specific business requirements. Whether you need tailored features, specialized workflows, or unique integrations, our team is dedicated to working closely with you to ensure that the software aligns perfectly with your business processes.

How can my business gain immediate benefits from 360 Customer Platform?

With the 360 Customer Platform, your business can immediately benefit by providing customers with a single-login experience, simplifying access to all features and functionalities. Real-time access and visibility, combined with a user-friendly interface, enhances customer satisfaction and foster loyalty. Additionally, the platform contributes to an enhanced brand depiction, showcasing your commitment to excellence and innovation.

What level of technical support and assistance is provided during implementation and after?

We are committed to providing comprehensive technical and functional support and assistance throughout the implementation process and beyond. During the implementation phase, our dedicated support team works closely with your organization to ensure a smooth and successful integration of the platform into your operations. We offer personalized guidance, training sessions, and hands-on support to help you maximize the benefits of Kargo360 for your business. After implementation, we continue to provide ongoing technical assistance to address any questions, concerns, or issues that may arise. Additionally, we offer various support channels, including email and phone to cater to your preferred communication method.

How do I get started?

To get started, simply fill out the "Get in Touch" form on Kargo360 website with your contact details and a brief overview of your requirements. Once submitted, our dedicated team will promptly review your inquiry and reach out to you to discuss your specific needs in more detail. From there, we'll work together to tailor a solution that aligns perfectly with your business objectives. Your journey with Kargo360 begins with a simple step – submit your details today, and let us help you unlock the full potential of our platform for your logistics needs.